At Port Medical Aesthetics Clinic (PMAC), we are committed to delivering high-quality care in a professional, respectful, and safe environment. We value your feedback—whether it's a suggestion, concern, or formal complaint—as it helps us continually improve our service. 

If you have a concern, we encourage you to raise it with us directly. All complaints are handled with sensitivity, confidentiality, and a commitment to resolution. 

To make a formal complaint, please email our Clinic Manager at:
[email protected] 

We will acknowledge your complaint within 5 working days and aim to resolve the matter promptly and fairly in line with our internal complaint handling policy.